WIC Assistance Available for Families Impacted by Hurricane Helene

Many participants of the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) are impacted by the impacts of Hurricane Helene.

Families participating in WIC who may have relocated to a new area can go to any NC WIC agency to transfer benefits, have a new eWIC card issued, or request replacement of breastfeeding supplies, breast pumps and foods purchased with current WIC benefits and lost due to Hurricane Helene.

WIC Card Replacement:  

  • If your WIC card is lost, stolen or damaged, call eWIC Customer Service at 1-844-230-0813. WIC cards will be replaced by regular mail. You should receive your replacement card in five to seven days.     

To Check Your WIC Benefit Balance, Purchase History, and Account Information: 

  • Call eWIC Customer Service toll-free 24/7 at: 1-844-230-0813 OR  
  • Use the FIS ebtEDGE App    

Other actions you can take at www.ebtEDGE.com or on the ebtEDGE App:  

  • Set, change or unlock your PIN  
  • View transaction history   
  • View future benefits   
  • Order a replacement card   
  • Recover password or username   
  • View a store location where WIC benefits can be used - may not reflect true store availability following Hurricane Helene

The Henderson County WIC office is open at 1200 Spartanburg Highway, Hendersonville, NC 28792. If you have questions or need to schedule an appointment, please call 828-692-4223 option 5 between the hours of 8 a.m. 4:30 p.m.

More than 250,000 people participate in the WIC program statewide. WIC provides access to healthy food, breastfeeding support, nutrition education and referrals for health care and community services.