Emergency Information

Current Situation

Henderson County has declared a State of Emergency due to Hurricane Helene. The State of Emergency is also proclaimed at the request of the Mayors in the Town of Fletcher, Town of Laurel Park, Village of Flat Rock and Town of Mills River. The City of Hendersonville has also declared a State of Emergency as revoking all special event permits until the end of the state of emergency.

Henderson County has lifted the county-wide curfew, effective at 7:00 a.m., Thursday, October 10, 2024.

There is still restricted travel along Highway 64, Highway 74 and Highway 9 in the Bat Cave and Gerton areas of Henderson County.

Our Emergency Management Team has also shifted their operation from a Response to Recovery and Damage Assessment Mode.

Resource Hub

Henderson County is moving to one Resource Hub location at 118 McAbee Court, Flat Rock, NC 28731.
The Resource Hub will be open:
Friday, October 11, 12 Noon to 5:00 p.m.,
Saturday, October 12, 9:00 a.m. to 6:00 p.m.
Sunday, October 13 from 9:00 a.m. to 6:00 p.m.

Each family unit will be provided supplies for one day's meal and water as it is available. Individuals are asked to enter the drive-through Resource Hub and remain in their cars unless instructed otherwise by volunteers, to ensure an efficient process.

In order for the Resource Hub to function smoothly, efficiently and safely. We ask for the public's patience while waiting for their supplies.

In addition to the Resource Hub, the following churches will also be providing supplies:

Ebenezer Baptist Church, 2557 Chimney Rock Rd, Hendersonville, NC 28792, 10 a.m. to 1 p.m. on Friday.
First Baptist Church, Hendersonville 312 5th Ave West. Hendersonville, NC, 28739, 10 a.m. to 2 p.m. Saturday.

We have a list of more community resources on our Community Involvement page as well.

Donation & Volunteer Information

HENDERSON COUNTY NO LONGER ASKING FOR PHYSICAL DONATIONS, CONTINUES TO ACCEPT FINANCIAL CONTRIBUTIONS
In the wake of Hurricane Helene, Henderson County has been overwhelmed by the generosity of our community and beyond. We are grateful for the outpouring of support in the form of physical donations, (water, food, supplies) However, due to the current needs of our relief efforts, we are no longer in need of physical donations.

We continue to encourage financial contributions. The Community Foundation of Henderson County has set up a special page for Hurricane Relief and Recovery, and donors may choose among funds specifically for Henderson County and the surrounding area, WNC recovery, and Lake Lure and Chimney Rock.

If you’re interested in volunteering, the United Way of Henderson County is managing our volunteers. If you already signed up on this page, they will be in touch with you soon.

Non-Profits and Community Partners

You may request supplies from the community warehouse by submitting your request from this link: DONATION REQUEST

How to Apply for Disaster Relief

You can apply for disaster assistance at www.disasterassistance.gov.

Storm Debris Cleanup

Henderson County will provide free curbside storm debris to county residents. The county is working with a contractor to pick up all storm debris on DOT, municipal and private roads. The county is partnering with the municipalities within the county for this pickup service as well.

Emergency Contact Information

Currently the Henderson County EOC is open 8AM - 4:30PM Monday-Friday.

For emergencies call 911
For routine non-medical requests contact our EOC Call Center at 828-771-6670 between 8 a.m. and 5 p.m. or email helene-info@hcem.org.
For Hendersonville Water & Sewer Customers - Call 828-697-3052 for city-related services and visit www.hvlnc.gov/helene for ongoing updates.

Citizens should also tune to local and regional radio and television stations for up to the minute emergency information from the Henderson County Emergency Operations Center.

Behavioral Health & Recovery Resources

In the aftermath of Hurricane Helene, many in our community are facing tough challenges. You don’t have to navigate this alone—support is here. If you or someone you know is struggling or in a crisis, help is available.

You can call or text 9-8-8, or chat at www.988Lifeline.org to reach a trained counselor who can provide support in a mental health, substance use or suicide crisis. Visit the Behavioral Health & Recovery Resources page for additional updates and information for support.

Hurricane Helene Well Water & Septic Guidance

Our Environmental Health Department has compiled information for residents on well water and with septic systems.

Wellness Checks

Thanks to the help of our community and the work of our first responders we've made great progress on wellness checks of people who were reported missing. If you have outstanding questions and concerns, please contact the Call Center at 828-771-6670.

Emergency Alerts

The public is encouraged to sign up for alerts from Henderson County Emergency Management (and partners) at: ConnectHC Alerts - Smart911 and download the Henderson County Sheriff's Office App.